How a Project Works
Four steps, the same every time. You approve before anything is made, and you know the timeline before you commit.
The Four Steps
- Day 1
Send Us the Product
Dimensions, a .STEP or .IGES file, or the product itself by courier. Plus the quantity and your launch or shipment date.
- Days 2–5
Approve the Drawing
We design the cavity around your product and send a dimensioned drawing. Nothing is made until you approve it.
- Days 10–20
Hold the Sample
A physical sample made to your product is couriered to you. Test the fit, the finish and the feel. Its cost depends on the project and is covered in your quote.
- 25–55 days after approval
Receive the Order
Full production, with every batch inspected against your approved sample before dispatch.
What to Send Us
Four things let us give you a real recommendation and a real quote. Send what you have; we’ll help with the rest.
- The productThe unit itself, or its dimensions and a 3D file. If it’s a set, all of it.
- QuantityPer run and per year, as best you know it today.
- The outer boxIts inside dimensions if it’s fixed, or let us design the box around the insert.
- Your dateLaunch or shipment. It decides how we plan the work.
Frequently Asked Questions
Still wondering about something? Ask us directly; one of the founders will answer.
What’s the minimum order quantity?
Minimums are flexible and depend on cavity complexity, material spec, and your stage as a brand. We’d rather understand your launch plan and align on a volume that works for both sides. Share your requirement and we’ll quote accordingly.
How long does the full process take?
From first contact to sample approval: typically 10–20 days. Full production runs follow 25–55 days after approval, depending on volume and complexity. We share the actual timeline before any commitment, not an optimistic estimate.
Can you provide the rigid box as well as the insert?
Yes. The rigid box, the fibre insert and the finishing come together as one package from Celiform, with one point of contact. If you already have a box you love, we can design the insert to fit it.
Can your inserts hold heavy or fragile products?
Yes. Wet-pressed fibre is well suited to heavy, fragile items such as glass bottles and devices. A precise fit stops movement, and the material’s density absorbs transit stress rather than passing it on.
Do I need a CAD or 3D file of my product?
No. A .STEP or .IGES file speeds up design considerably, but isn’t required. Share physical dimensions or courier a product sample, and we handle all the cavity mapping from there.
What does pricing look like?
Pricing depends on cavity complexity, material spec, and order volume. We share a full, itemised quote after understanding your product, including any tooling fee, per-unit cost, and shipping estimate. No vague ranges, no hidden fees.
Can I see a sample before ordering?
Yes. Once we’ve talked through your timeline and costing, we can send an insert sample so you can feel the quality. Your project’s own sample is made to your product after you approve the drawing; its cost depends on the project and is covered in your quote.
What if I’m not satisfied with the sample?
We adjust. Production doesn’t begin until you’ve approved the physical sample. If the first sample isn’t right, we revise the cavity spec and produce another. You’re not committed until you’re satisfied with what’s in your hands.
Which industries do you work with?
Any premium product that deserves a considered unboxing: beauty and fragrance, consumer electronics, gifting, jewellery and watches, wine and gourmet, health and wellness, fashion accessories and stationery, and home and lifestyle.
Can the fibre touch food or liquids?
No. Fibre is a structural and presentation material, not a barrier, so it shouldn’t touch food, liquids or wet product directly. For food, drink and health products, the insert holds the product in its own primary pack.

Celiform